Refund policy

We hope that you are happy with your purchase, but if for some reason this should not be the case, it is possible to return the products purchased from the MiaPuPe OÜ e-store free of charge within 14 calendar days of receiving the products or receiving the notification of arrival at the Omniva / SmartPost parcel machine.

• You can return a package received via SmartPost with the same door code with which you received the package.
• To return a package received via Omniva, use the return code received via SMS or email.

The product to be returned must be undamaged and must not show signs of use. If the product is damaged and it is no longer possible to sell it at the original price, MiaPuPe OÜ has the right to offset the decrease in the value of the product with the amount due to be returned to you.

For returned products, we will compensate you within 5 working days at the latest after the products reach us.

Custom made and/or personalized products cannot be returned or exchanged.

NB! Free returns only apply to packages sent to Estonia!